FAQs

Recreational Hardtail

Helmets are mandatory for minors riding a bicycle in Alberta and strongly recommended for anyone riding a bike regardless of age. We provide complimentary helmets with all bike rentals.

We have some great route recommendations for our E-Bikes. See our Suggested Routes page for trail maps. We do not recommend taking the E-Bikes to Lake Lousie (120km round-trip) as you will likely run out of battery during the trip. If you plan on taking the local bus service with the E-bikes please let us know in advance.

Kids' Bikes

Our Kids’ Recreational Hardtail Bikes have high volume tires making them great on the paved and crushed gravel trails.

E-Bikes

Yes, our E-Bikes provide a fun and lively pedal assist to help you climb hills and cover longer distances. The bike is not motorized if you stop pedaling.

Helmets are mandatory for minors riding a bicycle in Alberta and strongly recommended for anyone riding a bike regardless of age. We provide complimentary helmets with all bike rentals.

E-Bikes have an upper limit of 32kmph.

We have some great route recommendations for our E-Bikes. See our Suggested Routes page for trail maps. We do not recommend taking the E-Bikes to Lake Lousie (120km round-trip) as you will likely run out of battery during the trip. If you plan on taking the local bus service with the E-bikes please let us know in advance.

General

Helmets are mandatory for minors riding a bicycle in Alberta and strongly recommended for anyone riding a bike regardless of age. We provide complimentary helmets with all bike rentals.

Yes, we can include bike locks free of charge with your rental.

Please bring the credit card you paid with and a matching piece of identification. We provide complimentary helmets. We advise dressing for the weather. We sell bike water bottles, sun screen, sunglasses and other accessories you may want during your day.

Unfortunately, we have no control over the weather so any cancellations must abide by our cancellation policy. We advise to plan ahead and dress for the conditions.

We have some great route recommendations for our E-Bikes. See our Suggested Routes page for trail maps. We do not recommend taking the E-Bikes to Lake Lousie (120km round-trip) as you will likely run out of battery during the trip. If you plan on taking the local bus service with the E-bikes please let us know in advance.

Stand Up Paddle Boards

Yes a life jacket (PFD) is included with a SUP rental. Additional PFDs can also be rented

All our SUP’s are inflatable and will fit in the back of your car or one of our E-trikes.

Please call to inquire about current Banff National Park guidelines as SUPs may be restricted to particular water bodies.