Archives: FAQs

Do I have to pedal?

Yes, our E-Bikes provide a fun and lively pedal assist to help you climb hills and cover longer distances. The bike is not motorized if you stop pedaling.

What do I need to bring?

Please bring the credit card you paid with and a matching piece of identification. We provide complimentary helmets. We advise dressing for the weather. We sell bike water bottles, sun screen, sunglasses and other accessories you may want during your day.

Can I carry my pet in a trailer?

Unfortunately, our trailers are not suitable for pets. Please return the trailer clean and be considerate of future customers who may also suffer from allergies.

Do I have to wear a helmet?

Helmets are mandatory for minors riding a bicycle in Alberta and strongly recommended for anyone riding a bike regardless of age. We provide complimentary helmets with all bike rentals.

What happens if the weather is bad?

Unfortunately, we have no control over the weather so any cancellations must abide by our cancellation policy. We advise to plan ahead and dress for the conditions.